Healthcare organizations adopting ISO9001 as their quality management system often elect to contract ISO9001 audit activities to better understand their readiness for compliance. Our services are not limited to mock compliance surveys, but also include surveys focused on organizational improvement and internal audit services.
We not only train internal auditors, we perform internal audits. We will provide a survey team to conduct your ISO9001 internal audits that are trained according to the latest audit practices. Our audits provide maximum value to the organization with minimal interruption to your staff. This allows your organization to focus on caring for your patients and ICH to focus on the system that generates your patient care.
We also provide mentoring services for our client's internal auditors. As audits are conducted, we attend each session and witness the audit practices and techniques utilized by each auditor. Our consultants evaluate your organization's auditing policy, procedures and forms and may even provide a customized survey to determine the level of confidence and value perceived from the current audit process. Our observations and survey results are blended into a training session to provide a value added critique of the audit methods, system and feedback on the perceived value, to promote continual enhancement of our clients internal audit system.
At ICH, our consultants, trainers and surveyor are continually improving our audit practices based upon innovative concepts developed through our consulting services.