“By following the recommendations for class size, Bill can
interact with every attendee on a personal level, while he
promotes effective learning. Although each training session is
intensive, Bill’s interactive approach takes the mystery out of
ISO and provides a solid foundation for understanding the
standards and how they relate to healthcare and various size organizations.”
Sandra J. Anaya MSHA, BSN, RN, CPHQ, CLNC, HACP
Accreditation Specialist, Tri-City Regional Medical Center
Hawaiian Gardens, California