ISO9001 Lead Auditor Course for Healthcare

(4 days)

Course Summary:

This ISO9001 Lead Auditor course includes a detailed review of the ISO9001 standard as baseline business fundamentals. The review includes interpretive information for healthcare, which brings the ISO9001 standard into the world of a healthcare professional. The course consists of 4 days that are comprised of interactive presentation, case studies, group assignments and hands on audit practice. Our ISO9001 Lead Auditor course reduces the difficult concepts of quality management into applicable techniques that can enhance current ISO9001 systems or be the critical foundation for new system implementation. This course is accredited through RABQSA as a competency based curriculum and presented in conjunction with River Systems and ISO Consultant’s for Healthcare.

Course Outcome:

  • Comprehension of specific terms and the use of ISO9000:2005 Guideline for Vocabulary
  • Develop the business application of ISO9001
  • Identify the application of clauses 1.0 - 6.4 to healthcare Introduction to audit concepts
  • Identify the application of clauses 1.0 - 6.4 to healthcare
  • Introduction to audit concepts
  • Identify the key documents of an ISO9001 system
  • Define the levels of documents required for an ISO9001 system Definition of different audits and their specific application
  • Apply key fundamentals of audit planning
  • Practice compliance auditing through the desk audit activity
  • Create a checklist that supports healthcare improvement
  • Techniques for audit note taking skills
  • Transform the audit notes into a professional audit report
  • Review all activities associated with audit follow-up and closure
  • Detailed audit exercise to enhance process audit skills
  • Group presentation of the audit report at the closing meeting
  • Achievement of the competency based requirements for participant feedback

Testimonials

  • “The training itself, the content, was great – The level of competence for the instructor has exceeded all prior instruction I have ever had.”

  • “Very stimulating & a whole new way of thinking. The instructor was fantastic!!! I could learn from him forever!"
  • “The instructor’s knowledge is phenomenal as is his ability to “translate” the concepts of the ISO9001 standard for the uninitiated.”
  • “All aspects exceeded my expectations. The instructor was great, knowledgeable & created an environment conductive to learning. Ratings better than good – Excellent!!!"
  • “Interaction, and standard explanation – very effective.”
  • “Enjoyed instructor’s approach; passionate & dedicated instructor – knowledgeable, adapts to needs of class – able to “drive home the point” in many various ways.”